A HOTEL manager has been hailed a hero after saving the life of a colleague.
Robin Ford, general manager at Crowne Plaza Stratford, has been awarded the UK & Ireland Managing Director’s Award for his heroism at the annual IHG Impact Awards.
He was honoured for his life-saving efforts when a fellow team member Ian Hall experienced a heart attack while at the hotel.
Robin not only performed vital CPR, but in the months that followed, he also went above and beyond, both personally and professionally, to support Ian back to full health.
Robin said: “This award is truly an honour, but the real reward was seeing my colleague return to full health. It has been an emotional time for the entire team, so this award is dedicated to everyone at the hotel who has worked tirelessly throughout. This recognition reflects the commitment we all share to look out for each other. I’m happy to say that our team member is now on a phased return, and we love having him back.”
The award is one of the top accolades given at IHG’s annual award ceremony. .
Brian McCarthy, president at Valor Hospitality which runs the hotel on behalf of IHG, added: “Robin’s commitment to his team member has been incredible to see, from his initial quick thinking to his ongoing support. I’m incredibly proud of the whole team for their composure and swift action that day. To be given the Managing Director award is one of the highest honours, and it’s fully deserved.”
