TWO hotels in south Warwickshire have been named among the best places to work in the UK for a second year running.
The Caterer Best Places To Work in Hospitality 2025 has released its top 30 operators who are leading the way in employee engagement and workplace culture and Eden Hotel Collection, which owns Mallory Court Hotel in Leamington and The Arden Hotel in Stratford, features in the list again.
Companies included within the top 30 are recommended by their own employees, and the rankings are seen as an influential tool in helping hospitality organisations retain and recruit talent.
In a survey of Eden’s 500-strong workforce, 95 per cent said it is a company which cares about its people, while 91 per cent said leaders are inspiring and positive.
The recognition comes off the back of a year that has seen Eden’s 90-day retention rate average 97 per cent, with overall retention up by 28 per cent – its strongest increase since 2018.
This has resulted in vacancies decreasing by 68 per cent over the last few years, with the time taken to screen and interview candidates on average taking less than seven days.
Nearly 50 employees have also completed an apprenticeship or leadership programme in the past year, while more than 70 were promoted.
The improvements have been driven by key initiatives that have been developed based on colleague feedback to aid their wellbeing, including the introduction of Wagestream for early access to earned wages, through to a science-backed reward and recognition system called the Happy Hub to boost feel-good hormones.
Sai Nathan, general manager at The Arden Hotel, said: “Looking after my team is as important as looking after guests as the two go hand-in-hand, and it’s brilliant to see our culture of care and inclusiveness recognised by such a prestigious survey.”
Lisa Redding, from The Eden Hotel Collection, added: “To not only break into the top 30 hospitality places to work, but to stay there, is something we are extremely proud of.”
