A VET practice has launched remote video consultations in a bid to continue providing crucial access to its expert team throughout the coronavirus lockdown.
Avonvale Veterinary Centres, which has six practices across south Warwickshire, has introduced video consultations in a bid to reassure pet owners during the crisis, after aligning with Royal College of Veterinary Surgeons (RCVS) guidelines to see only urgent and emergency cases at the practice.
The video consultations will allow the vets to give general advice and updates on treatment for pets already in their care.
Simon Davies, clinical director at Avonvale Veterinary Centres, said: “We understand how much COVID-19 has affected everyday life for everyone across the UK.
“The health, safety and wellbeing of our patients, clients, team members and community is our main priority.
“While adhering to RCVS guidelines, during this time of social isolation and distancing we are committed to providing the highest levels of care to our patients and owners alike.
“In taking all possible steps to prevent the spread of COVID-19 we are delighted to introduce video consultations, helping to bring pet owners some reassurance from our trusted team when they most need it.”
The process will involve clients calling practice reception as usual in the first instance, to arrange a call with vets to establish whether a video consultation is appropriate.
If it is, Avonvale will then liaise with clients to organise a suitable date and time, email confirmation and guidance on set-up ahead of appointments.
For more information about Avonvale, which has branches in Kenilworth, Stratford, Warwick, Southam, Wellesbourne and Cubbington, visit www.avonvets.co.uk or search for Avonvale Veterinary Centres on Facebook.
