PATIENTS can now find their way around Warwick Hospital much easier thanks to a new digital map.
As a complex building with almost 400 inpatient beds and a variety of outpatient services—including an emergency department, intensive care, maternity, and the special care baby unit—navigating Warwick Hospital can prove challenging to some of its visitors, adding stress during what may already be a difficult time.
South Warwickshire University NHS Foundation Trust has addressed this by partnering with Living Map to put together a digital mapping solution. The map provides accessible stair-free routes and wayfinding to visitors and collects data on spatial hotspots and foot traffic to ensure smoother and more efficient hospital operations for staff.
In addition to improving internal navigation and operations, the digital map displays and provides accessible public transport links, promoting more sustainable ways of travelling to and from the site.
Available on the hospital’s website, via QR codes, on mobile, and two interactive kiosks onsite, the map marks a significant step in the hospital’s digital transformation journey.
SWFT spokesperson Nigel Corcoran said: “Our trust’s partnership with Living Map represents a proactive and forward-thinking approach to address wayfinding and navigation issues attributed to ageing infrastructure and subsequent building developments.
“By implementing this digital mapping solution, we will not only enhance patient care and experience, but streamline internal operations. Through this solution, we are committed to reducing missed appointments and easing visitor stress, ultimately contributing to more efficient and patient-centred care.”
Peter Asman, from Living Map, added: “As healthcare facilities grow more complex, the need for effective wayfinding becomes critical. At Living Map, we’re proud to partner with hospitals like Warwick to deliver a smart, user-friendly solution that reduces patient stress, improves operational efficiency, and addresses a problem faced by many hospitals across the UK.”
Explore the map of Warwick Hospital at https://healthcarewarwickhospital.lmp.prod.livingmap.com/?floor=G&lang=en-GB#16.58/52.289857/-1.584083
