Patients offered video healthcare appointments to cut waiting times - The Leamington Observer

Patients offered video healthcare appointments to cut waiting times

Leamington Editorial 26th Feb, 2020   0

PATIENTS can now get video call healthcare appointments in a bid to speed up waiting times.

Coventry and Warwickshire Partnership NHS (CWPT) is trialling e-consultations across three of its services.

Those wanting a consultation for sexual health services, physiological therapies and mental health in Coventry and Warwickshire can choose to have the appointment over a video call, similar to Skype or Facetime.

The consultation is accessed through an app downloaded to a smartphone or tablet.

CWPT chief nurse Mel Coombes said: “We are finding this system is helping people from many different walks of life access our services in a new way.

“People lead busy lives and can sometimes struggle to attend appointments with the time pressures of work, family and other commitments. By offering e-consultations it can fit around anyone’s schedule, because they can choose to seek advice at a time and place that suits them.

“Once we have completed the pilot, we will then review how well the services worked, with the hopes of rolling it out across the whole trust in the future.”

The pilot will run until June.

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