SIGNS stopping non-train passengers from using the lifts at Kenilworth Station have been removed.
Posters reading ‘lifts are for the use of train passengers only’ were put up in the lifts either side of the bridge at the station in recent days.
Disgruntled residents contacted the Observer to say it would make the journey into town more difficult for the elderly and parents with prams.
One said: “The lifts are used particularly by the elderly to get into town via the station bridge, rather than use the steps, or take a long route round which adds about half a mile.
“They are connected to the public highway on either side of the track by public footpaths, so are inevitably going to be treated as being for the benefit of the general public.”
West Midlands Railway told the Observer it did not put up the signs and has had them removed.
But head of stations Brenda Lawrence says there was an issue with anti-social behaviour at the station which the company was looking at tackling.
She told the Observer: “Since it opened in 2018 Kenilworth Station has been a huge success, with more than 170,000 passenger entries and exits recorded last year.
“Unfortunately we have recently received a small number of reports of anti-social behaviour around the platform and lift areas. We are considering appropriate steps to mitigate this, while ensuring the station remains accessible.”
The £13.6million station was built on the site of the town’s former station, which closed in 1965 as part of the so-called Beeching Cuts. It also includes a ticket office, 72-space car park and cycle parking.
