Trailblazing Warwick on-demand bus service scoops national award - The Leamington Observer

Trailblazing Warwick on-demand bus service scoops national award

A TRAILBLAZING Warwick on-demand bus service has scooped a national award.

The innovative IndieGo PLUS, that benefits residents in Hatton and West Warwick, won the public transport award at the national City Transport and Innovation awards in recognition of its innovation and benefits to residents.

Making its first journey with paying customers on Monday May 23 2022, the IndieGo PLUS service – provided by Liftango and Stagecoach, working with Warwickshire County Council – remains the county’s first app-based demand responsive transport offering. The service offers residents in Hatton and the West Warwick area a low-cost, on-demand way of getting around their local area.

Residents are able to book and pay directly from their smartphone through the IndieGo PLUS mobile app and, using the latest technology, track their bus in real-time to the meeting point of their choice. For those who prefer a more traditional method, a call centre is also available.




Since its launch, the service has seen high levels of demand and has made 40,923 journeys, carried 49,200 passengers, and

travelled a total of 115,433 miles so far.


Not only is the IndieGo PLUS service better on residents’ pockets, with its low-cost fares, the use of smaller buses complying with the most up-to-date emissions requirements only responding to residents’ demand for public transport, is better for the environment.

WCC’s transport spokesperson Coun Jan Matecki said: “We are delighted and rightly proud that our IndieGo PLUS service in Hatton and West Warwick has been honoured with a national award for innovation. This service has proved to be truly a game changer for public transport in Warwickshire and a real demonstration of our commitment to ensuring our residents are supported through excellent transport infrastructure while creating a county that is sustainable now and for future generations.”

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